Mercure Melbourne Caroline Springs Hotel

ex. Grand Mercure Apartments Caroline Springs

10 20 Lake Street, Caroline Springs, Australia, 3023  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure Melbourne Caroline Springs Hotel

Paid Wi-Fi

AUD 19 per day

Parking

Paid parking

Luggage storage
24-hour

Late check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Cafe

Coffee shop

Fitness/ Gym

Fitness center

Swimming pool

Indoor heated swimming pool

Spa and relaxation

Jacuzzi

Reflex massage

Solarium

Spa & wellness center

Overview

Mercure Melbourne Caroline Springs Hotel is a 4-star venue set just 19.5 km from Galactic Circus, Luna Park and Murdoch Childrens Research Institute. Mercure Melbourne Caroline Springs Hotel has been welcoming guests to its non-smoking rooms since 2011.

The city center is about 20 minutes on foot. 20 minutes' drive from Melbourne.

The venue is notable for the ideal location within a 15-minute drive to Tullamarine International airport.

Rooms

Mercure Melbourne Caroline Springs Hotel provides 58 guestrooms appointed with LCD TV, high-speed internet, climate control, an iron with ironing board and television with satellite channels for a pleasant stay in Caroline Springs. Some rooms at Mercure Melbourne Caroline Springs Hotel have a view over the lake. Guests can make use of a hairdryer, a shower and terry bathrobes.

Eat & Drink

There is an onsite Sports bar to relax in. Located in a shopping area, West Waters Hotel Restaurant and Red Beetle Cafe serve a wide range of meals.

All visitors are offered a full breakfast for a fee. 

Services

Guests at Mercure Melbourne Caroline Springs Hotel are offered to use a safety deposit box, a baggage storage and free parking as well as dry cleaning, laundry and 24-hour front desk.

Relax

On-site facilities for children include babysitting, a kids' club and cribs.

Internet

Wireless internet is available in the hotel rooms at AUD 19 per day.

Guest Parking

Free private parking is possible on site.

Number of rooms:   58.

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Facilities

General

  • Non-smoking property
  • Paid Wi-Fi
  • Paid parking
  • Safe deposit box
  • Limited time reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Children are welcome
  • Luggage storage
  • Elevator
  • ATM/Cash machine
  • Coffee shop
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Horseback riding
  • Billiards/ Pool tables

Services

  • Room service
  • Self-service laundry
  • Dry cleaning
  • Newspaper service

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Bar/ Lounge area

Meeting facilities

  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Children's play area
  • Kids club

Leisure facilities

  • Indoor heated swimming pool
  • Casino
  • Leisure/ TV room
  • Spa & wellness center
  • Solarium
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Lake view

Room facilities

  • Paid Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Connecting rooms
  • Separate sitting area
  • Dressing area
  • Terrace
  • Balcony
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer

Media

  • Flat-screen TV
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  10 am

Children and extra beds

  • All children under the age of 2 may stay for free in a crib. 

How to reach hotel

hotel Mercure Melbourne Caroline Springs Hotel Caroline Springs location
Show big map »

Hotel Address:

10 20 Lake Street, Caroline Springs, Australia, 3023

Get directions
City Center
  • Caroline Springs
    1.2 mi
Airports
Restaurants
  • West Waters Hotel Restaurant (cuisine: Australian)
    900 ft
  • Westwaters Bistro Westwaters Hotel and Entertainment Complex (cuisine: International)
    900 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  10 am
  • Number of rooms:
    58

Hotel Awards

AustralianHOTEL AWARDSHighly RecommendedCaroline SpringsMercure Melbourne Caroline Springs

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Australia

Use Badge

Rooms and availability

Mercure Melbourne Caroline Springs photos Exterior Hotel information
Standard King Room
Bed type: King-size bed
Size: 270 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

This air-conditioned triple room features a balcony, small refrigerator and floor-to-ceiling windows. The living area offers an LCD TV. A limited number of these rooms interconnect with Studio Apartments. Please contact the property using the contact details found on the booking confirmation to request this room option. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

Room facilities
    Mercure Melbourne Caroline Springs photos Exterior Hotel information
    Standard King Room Lake View
    Bed type: King-size bed
    Size: 270 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    This triple room features a balcony, air conditioning and minibar.

    Room facilities
      Mercure Melbourne Caroline Springs photos Room
      Studio Apartment
      Bed type: King-size bed
      Size: 270 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      This studio has a balcony, minibar and cable TV.

      Room facilities
        Mercure Melbourne Caroline Springs photos Room
        Standard King Room
        Bed type: King-size bed
        Size: 270 sq. feet
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        This spacious room features a balcony and floor-to-ceiling windows overlooking the Macedon Ranges. The living area offers an LCD TV. A limited number of these rooms interconnect with our Studio Apartments. These are available upon request. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

        Room facilities
          Mercure Melbourne Caroline Springs photos Room
          Standard King Room Lake View
          Bed type: King-size bed
          Size: 270 sq. feet
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          This spacious room features modern furnishings, 1 king-size bed, a balcony and floor-to-ceiling windows overlooking Lake Caroline. The living area offers an LCD TV. Please note that interconnecting rooms are available upon request. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

          Room facilities
            Studio Apartment
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information

            This apartment features a balcony, flat-screen TV and seating area.

            Room facilities
              Superior King Room
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information

              This double room has a balcony, air conditioning and seating area.

              Room facilities
                Superior King Room Balcony Lake View
                Check Prices
                • Air conditioning
                • Shower
                — Less information+ More information

                This double room features a balcony, cable TV and minibar.

                Room facilities

                  How to reach hotel

                  hotel Mercure Melbourne Caroline Springs Hotel Caroline Springs location
                  Show big map »

                  Hotel Address:

                  10 20 Lake Street, Caroline Springs, Australia, 3023

                  Get directions
                  City Center
                  • Caroline Springs
                    1.2 mi
                  Airports
                  Restaurants
                  • West Waters Hotel Restaurant (cuisine: Australian)
                    900 ft
                  • Westwaters Bistro Westwaters Hotel and Entertainment Complex (cuisine: International)
                    900 ft
                  Hotel information
                  • Check-in:
                    from  2 pm
                  • Check-out:
                    until  10 am
                  • Number of rooms:
                    58

                  Hotel Awards

                  AustralianHOTEL AWARDSHighly RecommendedCaroline SpringsMercure Melbourne Caroline Springs

                  According to guest reviews, the hotel has been rated as
                  Best Spa Hotels in Australia

                  Use Badge

                  Mercure Melbourne Caroline Springs Location

                  Legend
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                  • Airports
                  • Underground stations
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                  • Parks
                  • Tourist attractions
                  • Museums
                  • Convention centers
                  • Stadiums
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                  • General

                  Hover above the icons to see hotel photo and details.

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                  What's nearby

                  Popular areas

                  • City Center - 1.1 mi

                  Local attractions

                  • Brimbank Park - 6.1 mi
                    Off Keilor Park Drive, Melbourne
                  • Newport Lakes Parkland - 10.2 mi
                    Via Margaret Street, Melbourne
                  • HMAS Castlemaine - 10.5 mi
                    Gem Pier, Melbourne
                  • Old Treasury Building - 7.3 mi
                    20 Spring St, Melbourne
                  • Queens Park - 10.2 mi
                    Corner Mt Alexander Rd and Kellaway Avenue, Melbourne

                  Restaurants nearby

                  • West Waters Hotel Restaurant - 900 ft

                    Address: 10-20 Lake Street
                    Phone: 03 8358 0555

                    50% likes this, based on 20 reviews
                    Cuisine: Australian

                  • Poppies on the Lake - 1100 ft

                    Address: 25-27 Lake St

                    Cuisine: Thai

                  • CoCoChine - 1200 ft

                    Address: 13 Lake Street

                    84% likes this, based on 6 reviews
                    Cuisine: Asian

                  • Westwaters Bistro Westwaters Hotel and Entertainment Complex - 900 ft

                    Address: 10 \ 20 Lake Street

                    67% likes this, based on 37 reviews
                    Cuisine: International

                  • Red Beetle Cafe - 1200 ft

                    Address: 13-15 Lake st

                    55% likes this, based on 42 reviews
                    Cuisine: Australian

                  Hotel information
                  • Check-in:
                    from  2 pm
                  • Check-out:
                    until  10 am
                  • Number of rooms:
                    58

                  Hotel Awards

                  AustralianHOTEL AWARDSHighly RecommendedCaroline SpringsMercure Melbourne Caroline Springs

                  According to guest reviews, the hotel has been rated as
                  Best Spa Hotels in Australia

                  Use Badge

                  Hotels nearby
                  Cities nearby

                  Mercure Melbourne Caroline Springs Reviews

                  Guest reviews are submitted by our customers after their stay at Mercure Melbourne Caroline Springs

                  Average guest rating

                  9.0out of 10
                  Superb
                  Based on 16 reviews

                  Guest reviews

                  • Family with children
                    8.2

                    The staff were friendly and helpful The room was clean and set up well Liked the underground parking felt safer when had to come back late

                    I did not like the phone call at 1.45am in the morning from Booked.net I would advise they work out their time zones, not happy at all about getting called at the hour, waking the whole house, and scaring the crap out of us (only bad phone calls come at that hour)

                  • Older travelers
                    8.8

                    It has the bars, retaurant and Tab all in one place

                  • Older travelers
                    10.0

                    It was easy to find, close to shops and a nice location by the lake. The rooms were generous and the bed was to 'die for' we slept exceptionally well. We ate breakfast downstairs and the food was very nice, plenty of it and very reasonably priced.

                    I did not find any problems with the hotel at all. I would certainly return and recommend it to my family and friends

                  • Couple
                    8.8

                    A very relaxing stay and enjoyable one, I will be back

                  • Older travelers
                    10.0

                    The motel was exactly what I expect for the money I paid. Clean rooms, excellent staff, safe parking and the location was perfect for what I wanted to do. The booking was made easy and the reception staff welcoming. All the staff we met were friendly and efficient. What more could you need?

                    We did not have any sugar in the room for coffee but that was remedied the next day. That is the only thing that was not perfect for the whole stay.

                  • Single
                    9.6

                    Friendly staff, diligent cleaners and there's even security hovering around the reception.

                  • Single
                    10.0

                    Everything was great, I cant wait to bring my fiance to the hotel next time.

                  • Family with children
                    10.0

                    value,comfort,location,free parking,very good reception staff

                    colour scheme of hallways-cheap and gaudy. But we were only passing through of course and the rest was fine.

                  • Single
                    9.6

                    I was there for a business conference and stayed overnight. Very happy with the facilities and the staff. The room is spaceous and comfortable.

                    The food was good/average, room for improvement with a healthier range.

                  • Older travelers
                    9.0

                    The rooms are very spacious and very comfortable. Reasonably priced for this level. Staff very helpful and onsite food basic but well cooked.

                    Nothing

                  • Older travelers
                    7.4

                    New facilities, good size rooms and facilities

                  • Older travelers
                    8.2

                    No full length mirrors in the rooms.Ladies want to see how their dress falls. No lights over the mirror in the room.

                  • Older travelers
                    8.2

                    Friendly staff, clean and comfortable room. Convenient location with a shopping center directly opposite.

                  • Older travelers
                    8.8

                    General layout, freshness, location to airport, value for money V airport hotels, friendly staff.

                    Noise in restaurant - seated near a table of out of control screaming kids!

                  • Older travelers
                    9.2

                    Every thing in the room like new,very good design and clean,good restaurant the best breakfast under cover parking,beautiful lake,will come back next time.

                  How to reach hotel

                  hotel Mercure Melbourne Caroline Springs Hotel Caroline Springs location
                  Show big map »

                  Hotel Address:

                  10 20 Lake Street, Caroline Springs, Australia, 3023

                  Get directions
                  City Center
                  • Caroline Springs
                    1.2 mi
                  Airports
                  Restaurants
                  • West Waters Hotel Restaurant (cuisine: Australian)
                    900 ft
                  • Westwaters Bistro Westwaters Hotel and Entertainment Complex (cuisine: International)
                    900 ft
                  Hotel information
                  • Check-in:
                    from  2 pm
                  • Check-out:
                    until  10 am
                  • Number of rooms:
                    58

                  Hotel Awards

                  AustralianHOTEL AWARDSHighly RecommendedCaroline SpringsMercure Melbourne Caroline Springs

                  According to guest reviews, the hotel has been rated as
                  Best Spa Hotels in Australia

                  Use Badge