Mercure Melbourne Caroline Springs Hotel

ex. Grand Mercure Apartments Caroline Springs

10 20 Lake Street, Caroline Springs, Australia, 3023  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure Melbourne Caroline Springs Hotel

Paid Wi-Fi

AUD 19 per day

Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Cafe

Coffee shop

Fitness/ Gym

Fitness center

Swimming pool

Indoor heated swimming pool

Spa and relaxation

Jacuzzi

Massage

Solarium

Spa & wellness center

Overview

The lovely 4-star Mercure Melbourne Caroline Springs Hotel offers contemporary rooms with views of Lake Caroline.

This hotel is located in a shopping area, 21.6 km from Galactic Circus. Melbourne is 25 km away from the hotel and a 20-minute drive takes guests there.

Apart from proximity to a business park and banks, this hotel offers a business center, conference equipment and a photocopier.

Mercure Melbourne Caroline Springs Hotel lies within 15 minutes’ drive to Tullamarine International airport.

Rooms

Guests of Mercure Melbourne Caroline Springs Hotel can make use of television with satellite channels, a laptop-size safe, heating, a closet and a mini bar. The rooms look on to the lake. They are fitted with spacious bathrooms with a shower and a hairdryer.

Eat & Drink

Guests are invited to the Sports bar to unwind with a drink. Serving a wide assortment of dishes, West Waters Hotel Restaurant and Red Beetle Cafe are about 300 meters from the property.

All visitors are offered a full breakfast for a fee. 

Services

The hotel offers dry cleaning, laundry and ironing service together with a cash machine, a safety deposit box and a designated place for smoking for guests' comfort.

Relax

On-site children facilities feature a mini club, a play area and a playground. A gym and a fitness center are among the on-site facilities.

Internet

Wireless internet is available in the hotel rooms at AUD 19 per day.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   58.

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Facilities

General

  • Non-smoking property
  • Paid Wi-Fi
  • On-site parking
  • Safe deposit box
  • Limited time reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Children are welcome
  • Luggage storage
  • Elevator
  • ATM/Cash machine
  • Coffee shop
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Horseback riding
  • Golf course
  • Billiards/ Pool tables

Services

  • Room service
  • Self-service laundry
  • Dry cleaning
  • Newspaper service

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • Children's menu
  • Children's play area
  • Kids club

Leisure facilities

  • Indoor heated swimming pool
  • Casino
  • Television in lobby
  • Spa & wellness center
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Lake view

Room facilities

  • In-room air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Separate sitting area
  • Dressing area
  • Terrace
  • Balcony
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shower
  • Hair dryer
  • Towels

Media

  • Flat-screen TV
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 10 am FREE

Children and extra beds

All children
0 - 2 years
Crib FREE
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Mercure Melbourne Caroline Springs Hotel Caroline Springs location
Show big map »

Hotel Address:

10 20 Lake Street, Caroline Springs, Australia, 3023

Get directions
City Center
  • Caroline Springs
    1.2 mi
Airports
Restaurants
  • West Waters Hotel Restaurant (cuisine: Australian)
    900 ft
  • Westwaters Bistro Westwaters Hotel and Entertainment Complex (cuisine: International)
    900 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  10 am
  • Number of rooms:
    58

Hotel Awards

AustralianHOTEL AWARDSHighly RecommendedCaroline SpringsMercure Melbourne Caroline Springs

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Australia

Use Badge

Rooms and availability

Mercure Melbourne Caroline Springs photos Exterior Hotel information
Standard King Room King Bed
  • Room size:

    270 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

This air-conditioned triple room features a balcony, small refrigerator and floor-to-ceiling windows. The living area offers an LCD TV. A limited number of these rooms interconnect with Studio Apartments. Please contact the property using the contact details found on the booking confirmation to request this room option. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

Mercure Melbourne Caroline Springs photos Exterior Hotel information
Standard Lake View Room King Bed
Lake view
  • Room size:

    270 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

This triple room features a balcony, seating area and air conditioning.

Mercure Melbourne Caroline Springs photos Room
Studio Apartment King Bed
  • Room size:

    270 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

This studio has a balcony, minibar and cable TV.

Mercure Melbourne Caroline Springs photos Room
Standard King Room King Bed
  • Room size:

    270 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Fan
  • Carpeted floor
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

This spacious room features a balcony and floor-to-ceiling windows overlooking the Macedon Ranges. The living area offers an LCD TV. A limited number of these rooms interconnect with our Studio Apartments. These are available upon request. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

Mercure Melbourne Caroline Springs photos Room
Standard Lake View Room King Bed
Lake view
  • Room size:

    270 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

This spacious room features modern furnishings, 1 king-size bed, a balcony and floor-to-ceiling windows overlooking Lake Caroline. The living area offers an LCD TV. Please note that interconnecting rooms are available upon request. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

Mercure Melbourne Caroline Springs photos Exterior Hotel information
Studio Apartment King Bed
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

This apartment features a balcony, flat-screen TV and seating area.

Mercure Melbourne Caroline Springs photos Exterior Hotel information
Superior King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

This double room has a balcony, air conditioning and seating area.

Mercure Melbourne Caroline Springs photos Exterior Hotel information
Superior King Room Balcony Lake View
Lake view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

This double room features a balcony, cable TV and minibar.

Mercure Melbourne Caroline Springs Location

Legend
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  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • City Center1.1 mi

Local attractions

  • Brimbank Park6.1 mi
    Off Keilor Park Drive, Melbourne
  • Newport Lakes Parkland10.2 mi
    Via Margaret Street, Melbourne
  • HMAS Castlemaine10.5 mi
    Gem Pier, Melbourne
  • Old Treasury Building7.3 mi
    20 Spring St, Melbourne
  • Queens Park10.2 mi
    Corner Mt Alexander Rd and Kellaway Avenue, Melbourne

Restaurants nearby

  • West Waters Hotel Restaurant900 ft

    Address: 10-20 Lake Street
    Phone: 03 8358 0555

    50% likes this, based on 20 reviews
    Cuisine: Australian

  • Poppies on the Lake1100 ft

    Address: 25-27 Lake St

    Cuisine: Thai

  • CoCoChine1200 ft

    Address: 13 Lake Street

    84% likes this, based on 6 reviews
    Cuisine: Asian

  • Westwaters Bistro Westwaters Hotel and Entertainment Complex900 ft

    Address: 10 \ 20 Lake Street

    67% likes this, based on 37 reviews
    Cuisine: International

  • Red Beetle Cafe1200 ft

    Address: 13-15 Lake st

    55% likes this, based on 42 reviews
    Cuisine: Australian

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  10 am
  • Number of rooms:
    58

Hotel Awards

AustralianHOTEL AWARDSHighly RecommendedCaroline SpringsMercure Melbourne Caroline Springs

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Australia

Use Badge

Cities nearby

Mercure Melbourne Caroline Springs Reviews

Guest reviews are submitted by our customers after their stay at Mercure Melbourne Caroline Springs

Average guest rating

9.0out of 10
Superb
Based on 16 reviews

Guest reviews

  • Family with children
    8.2

    The staff were friendly and helpful The room was clean and set up well Liked the underground parking felt safer when had to come back late

    I did not like the phone call at 1.45am in the morning from Booked.net I would advise they work out their time zones, not happy at all about getting called at the hour, waking the whole house, and scaring the crap out of us (only bad phone calls come at that hour)

  • Older travelers
    8.8

    It has the bars, retaurant and Tab all in one place

  • Older travelers
    10.0

    It was easy to find, close to shops and a nice location by the lake. The rooms were generous and the bed was to 'die for' we slept exceptionally well. We ate breakfast downstairs and the food was very nice, plenty of it and very reasonably priced.

    I did not find any problems with the hotel at all. I would certainly return and recommend it to my family and friends

  • Couple
    8.8

    A very relaxing stay and enjoyable one, I will be back

  • Older travelers
    10.0

    The motel was exactly what I expect for the money I paid. Clean rooms, excellent staff, safe parking and the location was perfect for what I wanted to do. The booking was made easy and the reception staff welcoming. All the staff we met were friendly and efficient. What more could you need?

    We did not have any sugar in the room for coffee but that was remedied the next day. That is the only thing that was not perfect for the whole stay.

  • Single
    9.6

    Friendly staff, diligent cleaners and there's even security hovering around the reception.

  • Single
    10.0

    Everything was great, I cant wait to bring my fiance to the hotel next time.

  • Family with children
    10.0

    value,comfort,location,free parking,very good reception staff

    colour scheme of hallways-cheap and gaudy. But we were only passing through of course and the rest was fine.

  • Single
    9.6

    I was there for a business conference and stayed overnight. Very happy with the facilities and the staff. The room is spaceous and comfortable.

    The food was good/average, room for improvement with a healthier range.

  • Older travelers
    9.0

    The rooms are very spacious and very comfortable. Reasonably priced for this level. Staff very helpful and onsite food basic but well cooked.

    Nothing

  • Older travelers
    7.4

    New facilities, good size rooms and facilities

  • Older travelers
    8.2

    No full length mirrors in the rooms.Ladies want to see how their dress falls. No lights over the mirror in the room.

  • Older travelers
    8.2

    Friendly staff, clean and comfortable room. Convenient location with a shopping center directly opposite.

  • Older travelers
    8.8

    General layout, freshness, location to airport, value for money V airport hotels, friendly staff.

    Noise in restaurant - seated near a table of out of control screaming kids!

  • Older travelers
    9.2

    Every thing in the room like new,very good design and clean,good restaurant the best breakfast under cover parking,beautiful lake,will come back next time.

How to reach hotel

hotel Mercure Melbourne Caroline Springs Hotel Caroline Springs location
Show big map »

Hotel Address:

10 20 Lake Street, Caroline Springs, Australia, 3023

Get directions
City Center
  • Caroline Springs
    1.2 mi
Airports
Restaurants
  • West Waters Hotel Restaurant (cuisine: Australian)
    900 ft
  • Westwaters Bistro Westwaters Hotel and Entertainment Complex (cuisine: International)
    900 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  10 am
  • Number of rooms:
    58

Hotel Awards

AustralianHOTEL AWARDSHighly RecommendedCaroline SpringsMercure Melbourne Caroline Springs

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Australia

Use Badge